Charlotte, North Carolina
- 10 years in Aviation Industry has trained me in various aspects of managing customer experience such as behavioral science, customer care and psychological support, analyzing guest excellence surveys and understanding dangerous goods regulations.
- I have also worked as a Relationship Manager in one of Asia’s largest and well known jewelry showroom, C Krishniah Chetty & Sons a leading retailer in diamonds and jewelry showroom. Managed various aspects of customer experience and the sales funnel – such as driving awareness, consideration and conversion
- Ran marketing and social media campaign
- Customer Relationship Management (CRM) activities including tackling customer issues and complaints, participating in up-sell and cross-sell activities and reporting customer metrics
- Developed critical written and verbal communication, inter-personal and problem solving skills
I would like to help the cause by spreading awareness among all my friends, family members, relatives , neighbours and also at social gatherings.
Region(s): Assam, Bangalore, India, US